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09
WATS : Changelog
On this page, you will find the changelog for WATS, release by release.
Release 1.0.46 (08/02/2010) :
- modified default value for notification signature
- fixed frontend submit form error when description contains carriage return
- enhanced success message on frontend submit form based on ticket numbering setting
Release 1.0.45 (04/02/2010) :
- enhanced options page design to improve admin experience
- fixed a bug with number of comments for tickets in ticket edit page (admin)
- added « ? », « ! » and « : » as valid charaters for inputs
Release 1.0.44 (29/01/2010) :
- enhanced Ajax submission handling by disabling buttons on submit to prevent double submission errors
- added feature to allow ticket submission by email
Release 1.0.43 (27/01/2010) :
- added ticket submission form feature in the frontend
- removed unused code (wats-ticket-list-ajax-processing.php)
Release 1.0.42 (24/01/2010) :
- added a check to prevent notifications from being delivered to pending users (register plus compatibility)
- added persian characters support
- added an option to sort user selectors by meta keys values
- modified user selector format check to allow « : » char to be inserted
- modified selectors width to match max width of elements (IE)
- moved ticket details meta box from sidebar to main content on the ticket creation and edition pages
Release 1.0.41 (14/01/2010) :
- fixed a bug preventing right ticket author from being selected in the ticket edition page
- fixed a bug with invalid ticket counters on ticket listing page in the admin
- added value « None » to ticket owner selector filter on ticket listing (frontend)
Release 1.0.40 (12/01/2010) :
- sorted all users selectors by user last_name
- enhanced details related to guest user setting to minimize error risks
- modified style of ticket title column in ticket edit page to get a fixed width of 200px (admin side)
- added default notifications flags for newly registered users
Release 1.0.39 (05/01/2010) :
- fixed an issue with user profile options save in WP 2.9
- fixed a bug with upload_files capability granting (can now only be modified for roles without upload_files capability by default)
- added support for WP 2.9.1
Release 1.0.38 (30/12/2009) :
- added arabic characters support
- added support for WP 2.9
Release 1.0.37 (17/12/2009) :
- fixed a bug with post author save
Release 1.0.36 (15/12/2009) :
- fixed a bug with post edit link under archives pages if post type is « ticket »
- removed empty ticket author label on ticket creation page for non admin users
- added an option under the user profile to grant or remove upload files capability for any user
- added an option to set email signature of notifications sent by the system to users
- modified default ticket creator (call center feature) to current user
- enhanced ticket update notification emails to include status, priority, type and owner changes
Release 1.0.35 (09/12/2009) :
- added an option to allow admins to filter tickets on ticket listing table page through an additionnal selector based on user meta value
- added an option to allow admins to get an additionnal column in the ticket listing table filled in with selected meta key meta values
- fixed a bug with user format in formatted user list when a user meta is used at the beginning of the format string
Release 1.0.34 (04/12/2009) :
- fixed a bug with ticket listing filtering when ticket owner is « any »
- added ticket author selector filter for ticket listing table
- enhanced ticket visibility option scope to impact owner and author selectors filters for ticket listing table
Release 1.0.33 (03/12/2009) :
- fixed an issue with admin side edit ticket url encoding on mail notifications
- added an option to allow admins to create tickets on behalf of any user
- added an option to set the format of user selector
- modified all user selectors to work with the format option (owner selector on single ticket page, ticket list owner selector, create/edit ticket owner selector, guest user selector)
- added originator selector on ticket creation/edition page for admins
Release 1.0.32 (02/12/2009) :
- added a global option for notification of updates on all tickets (wats options page)
- added a global option for notification of updates on user own tickets (wats options page)
- added a profile option for notification of new ticket submissions (user profile page, can only be set by admins)
- added a profile option for notification of updates on all tickets (user profile page, can only be set by admins)
- added a profile option for notification of updates on user own tickets (user profile page, can only be set by admins)
Release 1.0.31 (28/11/2009) :
- added wats_ticket_ownership capability which can be granted individually under user profile by admins
- added an option to restrict user list for ticket assignation
Release 1.0.30 (26/11/2009) :
- added an option to allow media upload on ticket creation and edition pages
- added an option to allow media library browsing and selection on ticket creation and edition pages
Release 1.0.29 (18/11/2009) :
- modified all ajax calls to match WP guidelines (removed wp-config inclusion, used admin-ajax in the frontend)
- modified statistics dashboard widget visibility option to apply only to global stats (all users can now view their own stats)
Release 1.0.28 (09/11/2009) :
- added an option for statistics dashboard widget visibility
Release 1.0.27 (04/11/2009) :
- added inline help to items in the options page
Release 1.0.26 (29/10/2009) :
- fixed a bug preventing single-ticket.php template from being overriden
- translated comment-tickets.php items that were in french by default
Release 1.0.25 (27/10/2009) :
- added Czech characters support
- added an option to allow tickets tagging during ticket creation and edition
- added an option to allow custom fields association to tickets during ticket creation and edition
Release 1.0.24 (10/10/2009) :
- improved robustness to fix a conflict between WATS and others plugins using jQuery
- modified recent comments dashboard widget so that non admin users can only view their own tickets comments (as per ticket visibility option)
- added an option to block access to comments edition menuitem and comments edition page for users without moderate_comments capability (so that they can’t view updates on others users tickets)
Release 1.0.23 (26/09/2009) :
- added frontend widget for ticket statistics (code provided by Tobias Kalleder from http://indivisualists.com/)
- modified ticket listing filtering in the admin tickets table so that non admin users can only view their own tickets (as per ticket visibility option)
- added german translation (provided by Tobias Kalleder from http://indivisualists.com/)
- fixed few translations items
Release 1.0.22 (25/09/2009) :
- modified single ticket display template to include ticket originator details
- modified ticket edit template in the admin to include ticket originator details
- modified creation date format to allow proper sorting in the ticket listing table
Release 1.0.21 (10/09/2009) :
- added tickets listing table sort feature
Release 1.0.20 (09/09/2009) :
- fixed a bug preventing contributor level users from submitting/editing tickets
Release 1.0.19 (08/09/2009) :
- fixed another redirection loop encountered on some sites (using IIS) while guest user is trying to log into the admin
Release 1.0.18 (04/09/2009) :
- added admin email notification option upon new ticket submission
Release 1.0.17 (03/09/2009) :
- fixed a redirection loop encountered on some sites while guest user is trying to log into the admin
Release 1.0.16 (30/08/2009) :
- added ticket filtering feature to the ticket list (works through Ajax, JS support required)
Release 1.0.15 (29/08/2009) :
- added ticket ownership feature. Tickets can now be assigned to users in the frontend and the backend
Release 1.0.14 (26/08/2009) :
- fixed a bug where ticket metas would be generated for all post types (post, page and ticket) instead of only ticket
Release 1.0.13 (24/08/2009) :
- modified single ticket template to include sidebar
Release 1.0.12 (18/08/2009) :
- added an option to filter ticket visibility on frontend based on user privileges
Release 1.0.11 (12/08/2009) :
- fixed few translations items
Release 1.0.10 (29/07/2009) :
- fixed jQuery checked selector issue on Firefox
- improved editable support on the options page
Release 1.0.9 (26/07/2009) :
- modified readme file structure to support WP repository changelog feature
- fixed duplicate admin footer on edit ticket page
- added screenshots to the plugin archive
- fixed few translations items
Release 1.0.8 (12/07/2009) :
- fixed a bug with new category not showing up on wats options page dropdown list of categories
- fixed admin page registration code to be compatible with WP 2.8.1 security enforcements
- removed unused code (wats-edit-form.php)
Release 1.0.7 (06/07/2009) :
- fixed a bug preventing single post/ticket display
- fixed a bug preventing comment template display
- optimized template redirect
- improved css table display when there is no entry
Release 1.0.6 (06/07/2009) :
- fixed a bug with non working guest user access (redirection loop) when WP isn’t installed in a subdirectory
Release 1.0.5 (26/06/2009) :
- modified the code to allow WP 2.7.1 compatibility
- fixed query filtering logic for display of tickets together with posts in home, categories and archives
- added robustness to prevent subscriber level user from being set as the guest user as it doesn’t have the minimum capabilities
Release 1.0.4 (23/06/2009) :
- added ticket listing functionnality
- removed broken inline ticket edit under the admin bulk ticket edit page
- fixed html table tag issue problem under the options panel in the admin
Release 1.0.3 (21/06/2009) :
- fixed admin footer showing twice on edit ticket and new ticket pages
Release 1.0.2 (19/06/2009) :
- fixed css for bullets in the dashboard meta box under FF
- added robustness to prevent php error when no category filter has been set under the options
- fixed handling of the previous/next links of the ticket to prevent page link display
Release 1.0.1 (17/06/2009) :
- added an option to display (or not) tickets together with posts on home
- fixed a bug with archives not displaying tickets when only tickets are present
Release 1.0 (15/06/2009) :
- Initial release
Donation :
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I installed the WATS plugin because it seems to have a lot of promise. I would really like to see it work. But, after activating it. I went the Tickets tab and click New Ticket and I just get a blank screen. If I view the source, it appears the header loads up through the javascript but then stops so nothing is displayed. Any ideas?
Hello Andrew,
Thanks for trying WATS, hope I will be able to make it work for you.
Do you run wordpress 2.8? WATS won’t work with any previous release.
Javascript is enabled on your browser? Is your server running php 5?
Ok so I have added support for 2.7.1, so please try again with new release.
I’m just developing this site. Would like to use WATS. I’m running WP 2.8, PHP 5 on a Linux / Apache server. What I can not seem to find is what are the short codes that I presumably need to enter on a page? So that tickets can be submitted?
Thank you for this plugin!
Hi John,
You need to create a guest user and add in one page (or the sidebar) the login form code (take the one from the wp-admin login page). Then set the guest user under the option panel, try to login with it and you are done!
Thxs Olivier. I’ve done that but now I have a new problem. Trying to login as the guest results in this message
« The page isn’t redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
* This problem can sometimes be caused by disabling or refusing to accept cookies. »
This is the page : wats/wats-ticket-new.php
And I think I would have to remove this section « admin.php » but I’ve no idea where in the code I should be looking for this.
Once logged on as the « Guest » is there anyway to limit how much access / permissions they have in the admin section ?
Thank you again.
Hi John,
The URL is the right one for the ticket submission. The guest user has only access to this one and absolutely no other page within the admin.
Which release of Wats are you running? Can you please send me via the contact form the guest user login/pass so that I can check out the pb?
Thanks!
Olivier
Be glad to except I can’t see the CAPTCHA characters I need to enter.
I suggest you email me at the email address given and I’ll reply with the login information. Thank you!
Damn, I apologize for this. I didn’t realize that there was a problem with my contact form. Fact is that I am not checking it regurlaly. Thanks for pointing this out to me. It allowed me to fix it! You can now use it safely